CHECK IF YOU’RE ALLOWED TO CHANGE YOUR EXISTING PACKAGE
Can I upgrade or downgrade my broadband package?
Providers have different rules for changing packages. Tell us who you’re with and whether you want to upgrade or downgrade, and we’ll explain the rules and whether the change is allowed.
INTERACTIVE TOOL
Broadband Package Change Checker
Check whether your provider lets you upgrade or downgrade your broadband package, and what to watch before you agree.
Step 1: Which provider are you currently with?
Choose your provider below, then answer the package-change questions.
Step 2: What are you trying to do?
Choose whether you want to move to a faster package or reduce what you pay for broadband.
Step 3: What are you trying to change?
Choose upgrade or downgrade first, then pick the closest reason.
Step 4: Are you still inside your minimum contract term?
Mid-contract changes are where the stricter rules apply.
Step 5: What’s the situation?
Once you have answered the questions above, we will show the package-change rules for your provider.
Your package change result
Where would you like to go next?
Having trouble choosing a broadband provider?
No single best provider or package exists – only the best pick for you personally. Fibredog’s YourMatch™ system uses thousands of provider metrics and a lot of maths to find you your perfect match.