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✓ Data-led broadband advice. Clear facts, traceable sources, no opinion dressed up as expertise.

INTELLIGENT PACKAGE FINDING SYSTEM

YourMatch™ will find your perfect provider and package

Our revolutionary YourMatch tool uses thousands of provider measurements to pinpoint both the best provider and your perfect package choice based on what’s important to you and your household.

The fibredog yourmatch mascot confused because he cannot choose from many ice cream flavours

Step 1: Tell us what matters to you

Tell us what matters to you, then rank the three choices in each section so we can find your closest matches.

Help us refine your results

Who is your current provider?

(Optional) This is so we can exclude your current provider from your results.

(Optional) This is so we can include smaller alternative networks in your results where available.

First, drag the ball to show us how important customer service is to you overall.

Next, rank the following by dragging them into your preferred order of importance, from most at the top to least at the bottom.

Ease of contacting customer service and quality of support
Fault and complaint handling
Online support and accessibility

Once you’re happy, click Next.

First, drag the ball to show us how important router and home wi-fi is to you overall.

Next, rank the following by dragging them into your preferred order of importance, from most at the top to least at the bottom.

Wi-Fi and wired connection speed
Home Wi-Fi coverage
Router controllability and using your own router

Once you’re happy, click Next.

First, drag the ball to show us how important speeds and packages is to you overall.

Next, rank the following by dragging them into your preferred order of importance, from most at the top to least at the bottom.

Choice of speeds and what’s included
Gaming and working-from-home performance
Freedom to upgrade or downgrade your package

Once you’re happy, click Next.

First, drag the ball to show us how important value for money is to you overall.

Next, rank the following by dragging them into your preferred order of importance, from most at the top to least at the bottom.

What you get as standard and the cost of extras
Guarantees for speed, Wi-Fi and service
Severity of price rises during and after your contract

Once you’re happy, click Next.

First, drag the ball to show us how important joining, switching and cancelling is to you overall.

Next, rank the following by dragging them into your preferred order of importance, from most at the top to least at the bottom.

Ease of ordering and installation
Flexibility of credit and eligibility requirements
Ease of switching, cancelling or moving home

Once you’re happy, click Next.

First, drag the ball to show us how important contracts and small print is to you overall.

Next, rank the following by dragging them into your preferred order of importance, from most at the top to least at the bottom.

Contract length and the cost of leaving early
Hidden charges in the small print
Ease of returning equipment when you leave

Once you’re happy, click Next.

Wondering how your matches were chosen, or what to do next? These are the questions people are most likely to ask after using YourMatch™.

YourMatch™ compares thousands of facts about broadband providers with the choices you made. It looks at how important each area is to you, the order you placed your priorities in, and how well each provider fits the complete picture.

Yes. If one provider performs particularly well in several areas you care about, it may remain your closest match after you change a few answers. Bigger changes to your priorities are more likely to change the order of your results.

No provider will be perfect for everyone. The percentage shows how closely that provider fits the choices you gave us. Use the explanations beneath each result to see where it suits you especially well and where there may still be compromises.

Because your result is personal. Someone who cares most about gaming, customer support or flexible contracts may receive a different recommendation from someone focused on price, Wi-Fi coverage or working from home.

Yes. Use the Back buttons to revisit an earlier section, change the importance slider or reorder the cards, then continue through the tool again. Your provider matches will be recalculated using your new choices.

Packages, speeds and prices differ between providers. Once you choose a provider, the final step can look specifically at that provider’s packages and find the closest speed for the people, devices and activities in your home.

No. Broadband availability varies by address. The recommendation shows the package that best fits the household details you entered, but you’ll still need to use the provider’s postcode checker to confirm what you can actually get.

Homes rarely use exactly the same amount of broadband every minute. A little headroom gives you breathing space when several people or devices are online together, without automatically pushing you towards a much faster package than you need.

No. Providers can’t pay to improve their position. Your results come from your choices and fibredog’s independent provider measurements. Some onward links are affiliate links, but that doesn’t change the recommendation you receive.

No. Using an affiliate link costs you nothing. If you go on to buy a package, the provider may pay fibredog a commission. That helps support our work without changing the price you pay or the result the tool gives you.

Want to get in touch?

Whether you’ve spotted a bug or mistake, fancy talking broadband, or you’re a journalist looking for expert comment on the news of the day, we’d love to hear from you.

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