HOW WE USE YOUR DATA
Privacy and cookies
We only collect limited information needed to run the site, reply to you, improve the experience and keep things secure. Here’s what we collect, how we use it and what choices you have.
YOUR DATA
What information fibredog may collect
We may collect limited personal data when you contact us, use our forms or interact with the site. All data is aggregated – meaning when you interact with one of our tools, for example, your inputs and outcomes are logged, but not attached to you personally. We do not store IP addresses or any postcode information you give us.
This can, however, include contact details where you reach out to us over email, basic technical information about your device and browser, and your cookie or consent choices – only where needed to operate the site.
Contact details
Name, email address and message details – but only if you contact us, and only in so far as it allows us to reply to you.
Technical data
Basic browser, device, IP and page information used to run, secure and improve the site. All websites do this.
Cookie choices
Whether you accept, reject or manage non-essential cookies.
We use limited data for practical reasons
We use it to run fibredog properly, help visitors and make the site better.
-
Reply and operate
We use your data to answer messages, run forms and power the features that make fibredog work.
-
Measure and improve
We use data to understand site performance, fix issues and improve our pages, guides and tools.
-
Protect and secure
We use data to prevent abuse, monitor technical problems and keep the site safe.
Third-party services
Trusted third-party services may process limited data
Analytics tools
Tools like Google Analytics, used to measure performance and improve our content.
Forms and email
Used to receive your messages and reply to you when you email us or set up a contract reminder.
Embedded content
Videos, tutorials, maps, speed tests or other embeds may process limited data or set cookies.
Affiliate tools
Used for referral tracking and any future comparis
on features where needed.
Your rights and how to contact us
Data protection law gives you control over your personal information.
Your privacy rights
You have the right to access the personal data we hold about you.
You have the right to ask us to correct inaccurate information.
You have the right to ask us to delete your data where appropriate.
How to use them
You can object to or restrict certain processing where applicable.
Manage non-essential cookies through the cookies pop-up banner.
Contact fibredog if you want to make a privacy request.