CHECK YOU’RE GETTING YOUR MINIMUM SPEED
Check you’re getting your provider’s minimum guaranteed speed
Broadband providers advertise one speed but guarantee another. This tool checks whether you’re receiving at least your minimum promised speed and explains what to do if you aren’t.
INTERACTIVE TOOL
Are you getting your minimum guaranteed speed?
Choose your provider and package, then run a speed test. For the cleanest test of the broadband speed coming into your home, plug a laptop or desktop directly into your router with a LAN cable. You can also test on a phone or tablet to check Wi-Fi speed, but make sure mobile data is switched off first.
Choose your provider and package
Choose your provider and package so we can compare the test result with the package’s minimum guaranteed download speed.
Before you test
For an absolute line-speed check, use a computer connected to the router by Ethernet. If you test over Wi-Fi, the result may reflect your in-home Wi-Fi as much as the broadband line itself.
Run the speed test
Ready. Select a package, tick the data policy box, then run the test.
Your result
Where would you like to go next?
This tool uses M-Lab’s open measurement platform. A single speed test is a useful check, but it is not a formal fault diagnosis.
Having trouble choosing a broadband provider?
No single best provider or package exists – only the best pick for you personally. Fibredog’s YourMatch™ system uses thousands of provider metrics and a lot of maths to find you your perfect match.